Sr. Payroll Executive – Canadian Payroll

Remote - Bangalore, KA

Company Overview

Lumber is an all-in-one construction workforce management platform that

seamlessly streamlines payroll, time tracking, safety, compliance, field productivity,

rewards, and recognition for building contractors.

Job Title: Sr. Payroll Executive – Canadian Payroll

Remote role (Canada Shift Timings)


Role & Responsibilities

● Onboard new Canadian payroll clients—either by migrating from their

previous payroll provider or setting up payroll from the ground up.

● Process accurate payroll runs on weekly, bi-weekly, semi-monthly, or monthly

frequencies as required by each client.

● Review, investigate, and resolve payroll discrepancies promptly while

maintaining complete documentation.

● Assist clients in managing source deductions such as CPP, EI, and income tax,

along with other employer-provided benefits and retirement savings plans.

● Support clients and employees with questions related to tax deductions, TD1

forms, ROEs, and year-end reporting (T4/T4A).

● Analyze and support corrections related to pay statements, T4/T4A forms, and

other payroll-related documents.

● Identify recurring issues and provide insights or recommendations to internal

product and process teams.

● Create, update, and maintain onboarding documentation, SOPs, and support

materials.

● Periodically update the knowledge base to improve client self-service

capabilities.

● Handle personal and confidential employee information in strict adherence to

privacy and data-security policies.

● Proactively collect client feedback and propose improvements to onboarding,

payroll processing, and overall support experience.


Preferred Candidate Profile

● Minimum 5–8 years of experience in Canadian payroll processing, HRIS

onboarding/offboarding, and payroll support.

● PCP or CPM certification from the National Payroll Institute is a strong

advantage.

● Hands-on experience with Canadian payroll software such as ADP, Ceridian

Dayforce, QuickBooks, or Sage is a plus.

● Excellent understanding of federal and provincial payroll legislation, including

statutory deductions, ROE management, vacation/accrual rules, and year-end

reporting.

● Strong familiarity with administering health/dental/vision benefits,

RRSP/Group RRSP contributions, and other taxable/non-taxable benefits.

● Experience developing and maintaining onboarding/offboarding

documentation and client support resources.

● Exceptional attention to detail and strong analytical skills.

● Excellent written, verbal, and interpersonal communication skills.